Lobster’s support team always gets back to us quickly with really in-depth responses. It truly is fantastic. Especially as the hotline is included in the licensing fees!

Mathias Mebert, Head of internal sales, Leitz

LEITZ BELIEVES IN LOBSTER.

The world’s leading manufacturer of tools for the professional processing of solid wood, wood derived materials and plastics, Leitz, wanted to modernise its complicated and expensive legacy system. To do this, the company was looking for an all-in-one solution to optimise both their internal (EAI) and external (EDI) integrations with just the one system instead of several different tools.

With our data integration solution, all outgoing and incoming formats, such as EDIFACT and IDoc, are now easily converted from a wide range of customer systems. Internal process management and monitoring has also improved with all checkpoints integrated, automatic error monitoring and real-time alerts to the responsible employees via e-mail or SMS. Thanks to Lobster_data’s intuitive user interface and the no-code solution’s unique ‘6-phase model’, mapping even the most complex requirements is easy and external consulting costs have dropped to almost zero.

With Lobster’s help, Leitz was able to meet all its KPIs and take full advantage of its digital transformation.

  • The world’s leading manufacturer of tools for the professional processing of
    solid wood, wood derived materials and plastics
  • Locations in over 150 countries worldwide,
    38 of which with subsidiaries
  • 8,000 standardised products
  • 3,000 employees
  • Complicated and expensive EDI legacy system
  • Need for an all-in-one solution that covers
    internal (EAI) and external (EDI) data integration
  • Seamless conversion of outgoing and incoming formats (e.g. EDIFACT, IDoc) from different customer systems
  • Optimised internal process management and monitoring
  • Integration of all checkpoints with automatic error monitoring and notification by email or SMS
  • Elimination of external consulting fees thanks to Lobster_data’s intuitive interface and guided change management with Lobster_data’s “6-phases-model”

Connections

  • SAP ERP

Data formats

  • PDF
  • EDIFACT
  • IDoc

Protocol

  • X.400

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