Lobster_data ensures that all process participants have the necessary information in the right format so they can continue processing it. The versatility and reliability of the software really impressed us.

Abderrahim Wahabi, Head of IT Munich, Epson Europe Electronics

EPSON EUROPE BELIEVES IN LOBSTER.

One of the world’s largest manufacturers of imaging-related equipment, Epson Europe, was struggling to integrate real-time data from the Group server in Japan within its in-house system.

The company was facing a number of problems ranging from insufficient data quality when downloading data to time-consuming data reconciliation between Japan and Germany.

To master these challenges, Epson Europe opted to install Lobster_data on its in-house server. This decision not only enables automated data transfers with improved data integrity, but also optimises the availability of said data. Plus, transmissions from Japan to Germany can now be time triggered.

Automatically converting the data into common European formats for SharePoint and Unix considerably reduces the error rate for ERP data conversions. If the Japanese server is not available, Epson Europe is promptly notified with an automated error message.

  • One of the world’s largest manufacturers of computer printers and information- and imaging-related equipment
  • European HQ in Amsterdam
  • 87 Epson subsidiaries around the world
  • 76,000 employees worldwide
  • Poor data quality when downloading new data from Group server to the system at Epson Europe
  • • Time-consuming data reconciliation between Japan and Germany ERP >Excel> Server >Download > Conversion
  • Availability issues of Japanese server, transfer of corrupted files and high data transfer failure rates
  • Installation of Lobster_data on Epson Europe’s server
  • Automated data transfer with improved data integrity
  • Notably improved availability of data
  • Time-triggered data transfers from Japan to Germany
  • Error-free conversion of European data formats for Sharepoint and Unix
  • Automated error messaging when Japanese servers are unavailable and in case of corrupt data

Connections

  • Web Services
  • MySQL
  • pro QAD
  • Progress

Data formats

  • Excel
  • CSV

More Case Studies

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