Key Takeaways.
Südwolle Group faced challenges with transparency and data integration in their complex manufacturing process. Lobster’s Data Platform helped by providing data visibility and improving customer access.
About Südwolle Group.
Südwolle Group is a textile finisher and manufacturer specialising in worsted yarn, based near Nuremberg. The company operates 13 sales offices and 10 production sites, with a strong focus on efficient production and high-quality output.
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Challenges.
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Limited Tracking Transparency.
The company struggled with tracking individual steps in yarn manufacturing and distribution, affecting visibility and efficiency.
Complex Process Chains.
The numerous steps and participants in the production process created challenges in managing and integrating diverse data formats.
Varied Data Formats.
Using multiple data formats led to complications in maintaining data integrity and accessibility.
Approach.
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Step 1
Implementation & Onboarding.
Lobster was installed on a dedicated server, eliminating the need for individual computer installations and ensuring seamless access via browser. The system provided automated data transfer and web portal visibility, simplifying data management.
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Step 2
Training & User Autonomy.
Technical Set-Up.
Lobster was set up on Südwolle’s server, providing browser-based access for all users. The software facilitated automated data transfers and improved data integrity, while also enabling end consumers to access detailed product information through a QR code on the garments, covering aspects like animal welfare, health and safety, environmental protection, and living wage.
The integration supports the following standards and protocols: MS SQL DB, OMSSQL, AS2, FTP, EDIFACT IFTMIN D96A, IDOC, XML.
Technical Set-Up.
Lobster was set up on Südwolle’s server, providing browser-based access for all users. The software facilitated automated data transfers and improved data integrity, while also enabling end consumers to access detailed product information through a QR code on the garments, covering aspects like animal welfare, health and safety, environmental protection, and living wage.
The integration supports the following standards and protocols: MS SQL DB, OMSSQL, AS2, FTP, EDIFACT IFTMIN D96A, IDOC, XML.
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Outcome.
Lobster significantly improved data transparency and customer experience, with a notable enhancement in operational efficiency.
Improved Data Integrity.
Automated data transfer ensured accuracy and reliability across the supply chain.
Enhanced Customer Experience.
QR code integration allowed customers to access detailed information about the yarn production process.
Increased Data Availability.
Web portal access provided real-time visibility of data, facilitating better decision-making.
Best Outcome.
Overall, the solution transformed data management, making it easier for customers to trace product origins and processes.
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Maurice Weber
“Wool is a high-value product, and buyers want to know how it was made. Lobster collects all the relevant data and makes it accessible to customers through a QR code on the garment. A good feeling – for all concerned.”
Lower Costs.
Faster Processes.
Enhanced Efficiency.
Ready to take your business to the next level?
Let’s connect and map out our path to success – together.
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What's Next.
Südwolle Group plans to leverage Lobster’s capabilities to further refine their data processes and explore additional applications to enhance customer interactions.
Future Challenges.
Lobster's Role.
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