Customer Care - Lobster
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WANT MORE THAN
YOUR FAIR SHARE?

HOW CAN WE HELP?

Our Customer Care Team‘s favourite question. Because we don’t want you to worry – we want you to be happy. After all, that’s what we’re here for. To pay attention to the smallest of details. To know what you want before you do. Here to help. No matter when.

GET A TASTE
FOR LOBSTER.

LOOKING FOR THE WHOLE CARE PACKAGE?

It’s on the house when you choose Lobster! With our Customer Care Team: Sending Lobster customers our latest news. Highlighting Lobster_data’s many popular, and occasionally lesser-known applications. Taking care of our workshops, webinars and Academy. Making sure that you and your employees are Lobster-literate. Continually checking in. Over the phone, on the go, or in person.

HOW THINGS SHOULD BE IN A PARTNERSHIP.

CUSTOMER CARE TEAM:
THE CONNOISSEURS

A TEAM LEADER ON YOUR LEVEL? LOOK NO FURTHER!

MATTHIAS OSWALD, Head of Customer Care Team

happy-customers@lobster.de


Part of Lobster since day dot. And still raring to go for the next challenge. Keeping his eye on the prize whilst he turns your frown upside down. Always flat-out! No matter whether he’s on his bike or at his desk.

FRIENDLY. CAPABLE. AFFABLE.

CLAUDIA RIVOLIS, Customer Care Team & Support Nordics & UK

happy-customers@lobster.de


Happy as a clam in butter sauce! Or should we say Lobster? Not simply her outlook but also a marker of our customers’ satisfaction. Taking care of the regulars since 2020. Expertise. With a sense of perspective. Questions? Let’s have ‘em!

DYNAMIC BY NATURE. STALWART AND STEADFAST.

LINDA EBERLE, Customer Care Team & Support Benelux & France

happy-customers@lobster.de


Says it like it is. And a colourful team player. Detail-oriented, without losing sight of the bigger picture. Driven and methodical. Always up for trying new things. Always happy to help. Just what our customers ordered.

DARE TO TRY, DESIRE TO KNOW.

ANNA GÖPFERT, Customer Care Team

happy-customers@lobster.de


Challenges are to be relished. And overcome. With a smile. And a light touch. The best foundation for giving our customers all-round service. Hungry for more? Our Lobster connoisseurs are at your service.

THE BEST-CASE SCENARIO BUT BETTER.

DOMINIK TAUBINGER, Customer Care Team

happy-customers@lobster.de


Technically savvy. Success-oriented. And gregarious. Just the support you’ve been looking for. Special requests? Not a problem. The more, the merrier.

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ALWAYS UP TO _DATA.

WANT MORE THAN YOUR FAIR SHARE?

Want to make sure you never miss Lobster’s latest news? Then make sure you’re always up to _data! Learn about our digitalisation efforts. Our newest products. Our updates. Our discounts. Our special offers. And the best bit? We deliver the whole menu right to your door. Still warm. Now that’s a promise.

    SIT BACK AND RELAX.
    WE’LL TAKE CARE OF THE REST.

    YOU ORDER. WE DELIVER.

    Order over the phone:

    +49 8157 590 99 – 44

    or using our contact form: