Key Takeaways.
Germany’s leading supplier of tyres, wheels, and car services faced challenges centralising procurement. Lobster helped them streamline the process through automation and user-friendly no-code innovation.
About Point S.
Point S is Germany’s leading supplier of tyres, wheels, and car services, offering bundled procurement through a centralised purchasing centre. With the help of Lobster, they automated manual processes, reducing errors and improving response times.
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Challenges.
Point S was struggling with a number of outdated workflows that were impacting productivity and cost-effectiveness.
Manual Data Processes.
Processes such as article selection and invoicing were processed manually, slowing down procurement and increasing error rates.
Bundled Procurement.
Moving from individual to bundled procurement via a purchasing centre required robust automation solutions to handle a significant increase in data volume.
Seasonal Peaks.
The company needed a system that could process large data volumes reliably, particularly during seasonal peaks in spring and autumn.
Approach.
Lobster’s user-centric, efficient onboarding and training systems ensured the Data Platform was integrated in no time.
Step 1
Implementation & Onboarding.
Lobster was integrated with Point S’s SAP ERP and external systems, enabling format-independent communication with partners and supplier platforms.
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Step 2
Training & User Autonomy.
Technical Set-Up.
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Outcome.
With Lobster’s Data Platform doing all the heavy lifting at Point S and its teams can now focus on the company’s core workflows.
Automated Procurement.
Automated processes led to faster response times and reduced errors.
Employee Empowerment.
Non-IT staff now participate in the procurement chain, expanding the company’s expertise.
Efficiency Gains.
Reduced personnel requirements, with 5 employees handling tasks that previously needed 25.
Best Outcome.
Point S processes 9x the data volume in real time during its busiest seasons.
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Ralf Matwin
“Our goal was to centralise purchasing, and that meant handling nine times the usual daily data volume. We simply couldn’t have achieved this without Lobster.”
Lower Costs.
Faster Processes.
Enhanced Efficiency.
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What's Next.
Point S were so impressed with Lobster’s usability, they intend to deepen the partnership and expand the software’s application.
Future Challenges.
As Point S continues to grow, maintaining seamless procurement processes and adapting to new market demands will be key.
Lobster's Role.
Lobster will remain essential in scaling up the system’s capacity and further automating processes to support expansion and seasonal surges.
