Key Takeaways.
Logwin, an international logistics provider, faced the challenge of managing enormous data flows efficiently. Lobster helped by empowering the logistics company to automate and streamlet its EDI processes.
About Logwin.
Logwin is an international logistics service provider with a focus on seamless and efficient operations for its global clientele, including various players in the fashion industry. Their ability to manage high-volume data is key to maintaining their market position.
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Challenges.
Logwin had successfully grown into a leading player in the global logistics space. Sadly, their IT system hadn’t kept pace with this growth. Managing vast amounts of data and ensuring smooth, real-time logistics operations, especially during peak seasons was nearly impossible.
Large Data Volumes.
Logwin processed 10 TB of EDI data annually, putting pressure on outdated systems to handle this efficiently.
Seasonal Peaks.
With many customers from the fashion industry, Logwin needed a flexible EDI solution to manage fluctuating demand and large data volumes during peak seasons.
Multi-Format Data Handling.
Logwin’s operations involved numerous data formats and protocols that needed to be translated seamlessly across systems.
Approach.
Lobster deployed its Data Platform to create a fully automated, stable EDI system that could handle diverse data formats and reduce manual intervention.
Step 1
Implementation & Onboarding.
Lobster’s Data Platform was integrated into Logwin’s IT systems in just a month. Having set up >1,100 conversion rules, documents sent from clients, partners and service providers was seamlessly converted, reducing bottlenecks in data flows.
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Step 2
Training & User Autonomy.
The user-friendly system allowed Logwin’s customers to manage their own data and track logistics progress independently, further reducing workloads in Logwin’s support team.
Technical Set-Up.
Lobster’s Data Platform manages all data communications at Logwin, translating information in real time across various formats such as EDIFACT, XML, and more, while using protocols like AS2, FTP, and WebServices. This integration allows the seamless handling of large data volumes.
Outcome.
Logwin has achieved a stable, flexible, and scalable data flow solution with Lobster’s Data Platform.
Scalability.
Despite processing up to 400,000 transmissions per day, the system is far from reaching its limits.
Customer Autonomy.
Customers can independently manage their logistics data, resulting in fewer support requests.
Best Outcome.
Logwin significantly reduced its operational workload while enhancing efficiency and customer satisfaction.
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Joachim Rosehnal
“Lobster’s Data Platform is one of the most integral systems in our entire company! And the price-performance ratio is simply unbeatable.”
Lower Costs.
Faster Processes.
Enhanced Efficiency.
Ready to take your business to the next level?
Let’s connect and map out our path to success – together.
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What's Next.
As Logwin grows, it trusts that Lobster’s platform will handle it data as demand increases.
Future Challenges
Managing even greater peaks in data flow as their global footprint grows.
Lobster's Role
To continue providing a scalable, flexible system that can adapt to new challenges and industry demands.
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