Errors

This page shows all error jobs. So an error message always represents precisely one job and thus refers to exactly one profile.

Settings


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(1) List top: One or more errors can be handled via the context menu (right-click).

(2) Locked: Indicates whether an error job is locked and by which user. See also context menu below.

(3) List bottom: Stacktrace of the selected error. Highlighted text can be copied with "Ctrl+C". Note: If available, a trace file can be opened via a right-click and viewed on page "Server Logs".

(4) Group errors by profile: If this option is set, errors will be displayed summed up per profile.

(5) Display 1, Display 2, Display 3: These columns are custom columns. The values for these columns can be set with function "set display column()".

Context menu


Lock for me

An error (or several) can be locked under the name of the user. This prevents simultaneous processing of errors by several users. The job is then displayed to the user on the "Start" and "Pinboard" page under "My tasks". Note: See also function "get unassigned errors()".

Pass on editing task

This opens another dialogue in which you can lock the error for a specific user (selectable from a list). You can also add a note that will appear in a pop-up when you point to the user in column Locked. The job is then displayed to the user on the "Start" and "Pinboard" page under "My tasks". Note: See also function "get unassigned errors()".

Restart/Restart all errors of selected profile

Starts the selected job (or several or all) with the stored input data (backup) after a confirmation dialogue (without restart dialogue). This creates a new job. If a restart is successful, the error job disappears from the error list, but not from the first overview. See also the option "View file".

Note: See also system variable VAR_SYS_RESTART.

Note: If the input data of this job no longer exists when it is restarted, this results in an error.

Restart with other profile

Another profile can be selected, which is started with the backup file of this job. The behaviour is the same as for a 'normal' restart (see there).

View file

The input file can be opened and edited in the editor. If saved afterwards, the job is restarted with the adjusted file. This creates a new job. The old error job remains in the error list and in the overview, regardless of whether the new job is successful or not. See also option Restart.

Delete

Marked errors will be deleted from the error list. A confirmation dialogue will open. You can also specify a deletion reason. Note: The specification of a deletion reason can be forced with the option <Set name="remarkForDeletionRequired">true</Set> in configuration file ./etc/startup.xml.

Important note: Job are only deleted from the error list. They can still be found as an error in the job overview. The deletion reason you specified will be displayed at the end of the job log.

Delete all errors of selected profile

All errors jobs of the marked profile will be deleted from the error list. A confirmation dialogue will open. You can also specify a deletion reason. Note: The specification of a deletion reason can be forced with the option <Set name="remarkForDeletionRequired">true</Set> in configuration file ./etc/startup.xml.

Important note: Job are only deleted from the error list. They can still be found as an error in the job overview. The deletion reason you specified will be displayed at the end of the job log.

Delete all errors

Absolutely all errors are deleted (of all profiles and all clients).

Important note: Job are only deleted from the error list. They can still be found as an error in the job overview. The deletion reason you specified will be displayed at the end of the job log.

Download file

Self-explanatory.

Unlock/Force unlock

A locked error, which you have locked yourself (1), can be unlocked. If you have administrator rights, you can also force the unlocking if an error has been locked by another user.

Edit errors

If an error is triggered by the function "log user error()", this option appears. The function can mark specific fields of the input data as faulty. In the Control Center, these errors can then directly be corrected in the input data in a special dialogue. Error jobs that have been flagged by this function are marked with an exclamation mark ! before the profile name. For details, please see the function description.

To clipboard

In a further dialogue, the job number, profile name and file name can be copied.

@Lobster Support

The error can be sent directly to the support by mail.

Find follow up jobs

You can search for jobs that have been created as subsequent jobs of this job (so, for example, if a subsequent profile has been triggered in a Response of type "Message").

Search profile chain in Dataflow

Opens the process view in the add-on module "Data Flow" if there is an entry with this profile.

Edit meta data

Opens an additional metadata editor in which you can view and edit existing variables from the metadata.

Jobs per profile

The view Jobs per profile is opened for the marked profile in a new tab .

Edit profile

Opens the profile (that has executed this job) for editing.

Notification emails


See section Error handling.