Basic idea of the automation

Lobster Integration is a system for automatically converting and sending data. As long as no errors occur, no manual intervention by an operator is necessary. However, errors in the data or network failures or temporary non-availability of a connected system are not completely avoidable.

These errors are displayed in the Control Center and, if configured accordingly, email notifications can also be sent.

By intelligently utilizing the dependencies between Responses, the data can be sent to an alternative destination or via an alternative communication path if the target system is not available.

In many cases, through the appropriate planning of the overall process and the implementation of suitable profiles for the error handling, a largely user-free error handling is possible with standard means. However, there are certainly errors, which can only be solved by the intervention of an operator.

In the following, you will find approaches to automated decisions.