Twan Hendrickx is Teamlead Business Process Management & IT Operations at Caroz, a 4PL control tower specialist managing end-to-end supply chains for its customers.

Twan joined Caroz in 2022, bringing 15 years of experience in transport operations and process engineering at logistics services provider H.Essers.

He has led multiple process optimisation and integration projects. His work focuses on insourcing and scaling EDI/API integrations, standardising customer onboarding, and enhancing data quality.